Choose languages around customers

Look at whom you serve and the languages used in enquiries. Tenerife includes local businesses and international customers, but that does not mean every company needs the same language set. Start with versions you can maintain and support well. A language without a workable response process can create expectations you cannot fulfil.

Define the translation scope: pages, forms, errors, confirmations and downloadable material. Information affecting a purchase decision needs to be understandable. Do not quietly leave essential service conditions in Spanish when the offer is presented in English. Explain any limits clearly.

Adapt the message naturally

Word-for-word translation can be accurate but awkward. Keep the meaning, tone and actual scope while adapting how the service is explained. A commercial term familiar to your team may need more context for someone who has not encountered the business before. The translation should sound like the same company speaking naturally.

Check the copy within the design. A short Spanish button can require more space in English, and a longer question can push the main action out of view. Test mobile layouts in both languages using complete content rather than assuming the original layout will work unchanged.

Connect equivalent pages

Give each language its own URL and connect equivalent pages. A language switch that takes a Spanish article to its English counterpart preserves context better than always returning to the homepage. Hreflang links help describe that relationship to search engines, alongside a consistent canonical URL for each page.

Avoid forcing language solely from a visitor’s location. A person in Tenerife may prefer English, while someone outside Spain may read Spanish. Provide a visible choice and straightforward navigation. Important content should be available in the HTML rather than depending on a translation that appears only after interaction.

Maintain both versions

Trigger a review whenever services, processes or contact details change. Both versions should describe the current offer even when their wording differs. When publishing a case or guide, connect the correct translation and check its internal references. Assign responsibility so that one version does not gradually become outdated.

  • Complete content and forms in each language.
  • A selector leading to the equivalent page.
  • Titles and descriptions written for each audience.
  • Mobile reading and contact tests in both versions.

Further reading

Apply it to your business

Tell us what you need to improve. We’ll assess the scope with you.